Privacy Policy

Effective Date: 30/03/2025

Who We Are

RonkeMaye.com is operated by Ronke Maye, an estate agency based in the United Kingdom. We provide property sales, lettings, and related services.

Contact Information:
Email: info@ronkemaye.com
Website: https://ronkemaye.com

What Information We Collect

We may collect and process the following types of personal information:
– Your name and contact details (e.g. email, phone number, address)
– Property preferences or requirements
– Information you submit via contact forms, property enquiry forms, or newsletters
– Viewing and tenancy history (if applicable)
– IP address, browser data, and usage information via cookies

How We Use Your Information

We use your information to:
– Respond to property enquiries and manage viewings
– Provide property sales, lettings, and management services
– Send you property alerts or updates (if you opt in)
– Communicate with you regarding contracts, legal obligations, or services
– Improve the website and user experience

Lawful Basis for Processing

We process your data under the following legal bases:
– Consent – when you opt in to receive updates or marketing
– Contractual necessity – to provide property-related services you request
– Legal obligation – to meet legal and regulatory requirements
– Legitimate interests – to operate and improve our business

How We Protect Your Data

We use secure servers and industry-standard measures to protect your data from loss, misuse, or unauthorised access. Access is limited to individuals who need it to perform their job duties.

Cookies

Our website uses cookies to analyse user behaviour and enhance site functionality. Cookies collect anonymised information such as pages visited, time on site, and device type.

You can manage or disable cookies through your browser settings.

Sharing Your Information

We will never sell your personal data. We may share your data with:
– Third-party service providers (e.g. property platforms, referencing services)
– Legal or regulatory bodies where required
– Contractors involved in property services (e.g. maintenance professionals)

All third parties are required to handle your data securely and in accordance with data protection laws.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
– Access your personal data
– Request correction or deletion
– Object to or restrict processing
– Withdraw consent for marketing at any time
– Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact info@ronkemaye.com.

Data Retention

We retain your data only for as long as necessary for legal, contractual, or operational reasons. When no longer needed, we securely delete or anonymise your information.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.